CHANNEL POLICY

WhatsApp Communication Opt-In Policy

(GB Realty)

At GB Realty, we believe in maintaining clear, transparent, and valuable communication with our customers. This Opt-In Policy explains how we collect your consent to send WhatsApp messages, the type of information you’ll receive, and how you can manage or withdraw your consent anytime.

  1. Purpose of Opt-In

WhatsApp is a convenient and secure platform for staying connected with our customers. Through this channel, GB Realty may share:

  • Project launches and exclusive previews
  • Booking confirmations and payment reminders
  • Site visit schedules and appointment updates
  • Progress reports and handover notifications
  • Personalized offers and event invitations

Messages will only be sent after we receive your explicit consent (opt-in).

  1. How We Collect Opt-In Consent

You may provide consent to receive WhatsApp messages through any of the following methods:

  • Website Forms: By checking the consent box while submitting an inquiry form.
  • In-Person / Events: By sharing your number and agreeing to receive WhatsApp updates during site visits, exhibitions, or sales events.
  • Digital Channels: By replying “YES” to an invitation sent via SMS, email, or website chat.

Each opt-in request clearly states that you agree to receive WhatsApp communications from GB Realty.

  1. Transparency of Communication

Transparency of Communication

  • Who is contacting you: GB Realty
  • Type of content: Transactional updates, service reminders, offers, and project-related news
  • Your rights: The option to opt out anytime

You will also receive a confirmation message, such as:
“Thank you for subscribing to GB Realty updates. Reply ‘STOP’ anytime to unsubscribe.”

  1. Opt-Out / Withdrawal of Consent

You may withdraw your consent at any time using one of the following options:

  • Reply with “STOP” or “UNSUBSCRIBE” on WhatsApp
  • Contact our customer support team via phone, email, or our website
  • Request removal in person at our sales office or an event

Upon receiving your opt-out request, your number will be removed from our WhatsApp communication list within 24 hours, and you will receive a confirmation message acknowledging your request.

  1. Data Privacy & Security

Your contact information is used solely for WhatsApp communication purposes. GB Realty does not share, sell, or misuse your data. All communications comply with applicable data protection laws and WhatsApp’s Business Policy.

  1. Contact Us

For any questions or concerns regarding this policy or your data, please reach us at:

GB Realty
Website: www.gbrealty.com
Email: info@gbrealty.com
Phone: +91-90889-90889

Effective Date: 01-Dec-2024
Last Updated: 30-Oct-2025

WhatsApp Communication Opt-Out Policy

(GB Realty)

At GB Realty, we respect your privacy and your right to choose how you receive updates from us. This Opt-Out Policy outlines how you can stop receiving WhatsApp messages and what happens once your request is processed.

  1. Purpose of Opt-Out

While WhatsApp allows us to conveniently share project updates, booking confirmations, appointment reminders, and exclusive offers, we understand that you may wish to stop receiving such communications. This policy ensures a clear and simple opt-out process.

  1. How to Opt-Out

You can withdraw your consent anytime by:

  • Replying on WhatsApp: Send “STOP”, “UNSUBSCRIBE”, or “STOP UPDATES” in the chat.
  • Contacting Customer Support: Email or call our support team to request removal from WhatsApp communications.
  • At Events/Offices: Inform a sales representative during a site visit, exhibition, or at our office.
  1. Processing of Opt-Out Requests

Upon receiving your opt-out request, we will remove your number from our WhatsApp communication list within 24 hours.
You will receive a confirmation message:

“You have successfully unsubscribed from GB Realty WhatsApp updates. No further messages will be sent unless you opt in again.”

  1. Re-Subscription (Opt-In Again)

If you wish to start receiving updates again, you may re-subscribe through any of our approved opt-in methods, such as website forms, SMS/email invitations, or at our sales offices

  1. Data Privacy & Security

GB Realty handles your personal data with the utmost care:

  • Opt-out requests are logged securely for compliance purposes.
  • Your data is never shared, sold, or misused.
  • All practices comply with applicable data protection laws and WhatsApp’s Business Policy.
  1. Contact Us

For assistance with opt-out requests or further information, please contact:
Website: www.gbrealty.com
Email: info@gbrealty.com
Phone: +91-90889-90889

Effective Date: 01-Dec-2024
Last Updated: 30-Oct-2025